About the School
Introduction to Massage
Body Massage Diploma
Indian Head Massage
Thai Massage Diploma
Holistic Therapies Diploma
Beauty Specialist Diploma
Hopi Ear Candle Course
Deep Tissue Techniques
Massage in Pregnancy
On Site Massage
Thai Massage Workshop
Hot Stone Therapy
Treatment of Sports Injuries
TERMS & CONDITIONS
include weekday delivery to Mainland UK addresses.
Although we do our best to deliver on specified date and time and
given lead time we cannot guarantee these dates as they may
be affected by circumstances beyond our control. We cannot accept
responsibility for late deliveries caused by transport delays.
IMPORTANT NOTE : If you suspect delivery may be a problem, please
add information to your delivery details when you order e.g. 'leave
in porch if no reply'.
What if the parcel is lost in transit?
If you do not receive your product in a reasonable time (5 days after
cleared payment has been received) and there is no reason for the
delay, please contact us with
your name, address, telephone number and the product you have
What is the additional cost of delivery to Scottish Islands, Isle of
Man and Ireland?
£9.00 +VAT in excess of the normal parcel
delivery cost to mainland UK destinations. The normal delivery time is extended by
up to an additional 3 days.
What time will the delivery arrive?
Unfortunately we cannot guarantee the date or time of arrival exactly,
as courier routes vary depending on the work load for the day/week.
However, if you are unavailable when they attempt delivery they will
leave an "attempted to deliver" card. Simply call the local number on
the card and they will re-deliver. You can also take the card to the
courier's local depot, with acceptable proof of identity, and you
should be able to collect your parcel. They are usually open till late
in the evenings on weekdays and up to 12.00 noon on Saturdays.
"Before 12 noon" deliveries can be arranged on weekdays. They cost a
little bit more than the standard delivery.
Deliveries can also be arranged for Saturdays. These do cost more. If
you need to have the delivery made only on a Saturday, please call us
for the Saturday delivery price.
Do I have to check the parcel on receipt for damage?
If the parcel has been damaged please reject it and report it to us as
soon as possible so that another can be sent out to you. The carrier
will return the damaged parcel to us.
When accepting goods from a carrier a good safety precaution is to
sign for them as received "unchecked". Some couriers have the goods
"received in good condition" pre-printed on their form. Do not feel
embarrassed to cross it out and replace it with "received unchecked".
Should the packaging be damaged you
MUST sign for it as damaged.
Claims for shortages or damages
in transit must be advised within 48hours of receipt of order.
reported within 48hours will be collected and replaced at the earliest possible convenience.
Do you deliver to Europe and International destinations?
Some products are suitable for international shipping and some are not
economical. Please email your request and we will quote if it is possible.
What if I have received the wrong product?
If you find the product we have sent is not the product you ordered,
please accept our apologies and email us in the first instance and we
will arrange collection and delivery of the correct item.
Can I arrange for the parcel to be left with a neighbour?
Yes if you need to leave with a neighbour or in a safe location,
because you are unable to receive the delivery, please add your
instruction to the order.
If any product is found to be faulty in parts or workmanship within
one year of purchase we will offer to repair or replace it at no cost
All couches are manufactured using high quality materials and have
been checked for strength and durability.
Every care is taken to deliver your couch in pristine condition.
This guarantee is valid from the date of original invoice and covers
against faulty workmanship and defective materials.
Under this guarantee with the following conditions we will replace the
faulty item with a new one.
1. The product is otherwise in good condition and has not been subjected to misuse, neglect or accident
2. No modifications, repairs or alterations have been made
3. The product must be returned in the original packaging and
boxing, securely fastened.
4. Wear and tear is not covered i.e. upholstery / vinyl
5. If a repair is not possible we will endeavour to replace the
couch with an identical model. If this is not possible, e.g. if the
couch model has been discontinued, we reserve the right to replace
the couch with another model at our discretion. Under no
circumstances will we offer a refund after the first 14 days.
Note: Upon receipt of your couch all damages or shortages must be
notified to us within 48 hours of initial receipt.
In the above instances we will ask you to return the damaged goods.
The goods will either be repaired or replaced, after which they
will be sent back to you by courier and we will be responsible for
the cost of the courier for the return back to you.
Claims made outside these time limits will NOT be accepted.
Cancellations and returns
Where items have been ordered in error or are not as expected, we may
agree to their return on the following conditions:
1. A request must be made within 7 working days of receipt of goods.
2. The item must be returned in perfect condition complete in the
original packaging and boxing.
3. We cannot accept responsibility for loss or damage in transit to
parcels being returned.
4. Any refunds will be made at purchase price of item less a 10%
handling charge, within 30 days of their return . Exchanges will incur
a 10% handling charge.
The customer is responsible for full carriage costs for both original
6. Items are returned at your own risk and we accept no
responsibility for loss or damage in transit.
This does not affect
your statutory rights.
Under no circumstances should any product be returned directly to
Manchester School of Massage. Any return must be arranged by phone
or email and must be accompanied with a valid returns number. We
will supply you with the returns number and an address label for the
Items returned without following this procedure may be subject to
further courier charges.
For your own protection, please pack thoroughly and obtain
a receipt from the carrier.
Shop with confidence
When you click on the buy button and select a payment by credit cards
you will enter a secure area. If you buy by credit card on line you
can be secure in the knowledge that your payment is being processed by
one of the UK's largest banks.
Purchasing a product from our website implies that you have read and
accepted our terms and conditions.
Prices shown on this site are correct at date of publication but are
subject to alteration without prior notice.
All our prices are Inclusive of VAT and standard delivery.
dimensions and weights quoted are approximate.
Vinyl colour may vary between ranges.
LOCATION AND MAP
Manchester Therapy Centre is centrally located with free car parking and easy access by
bus or train.
We are situated opposite the BUPA hospital in South Manchester near Chorlton.
for a map of the area
This is the perfect present for birthdays and Christmas. Treat someone you know to a
massage treatment. Other treatments available include Indian head
massage, aromatherapy, reflexology, shiatsu and more. We also have
an introduction to massage course voucher for a fun weekend learning
for more details click here
INDEX AND SITE MAP
To make it
easier to find your way around we have provided an index and site
We sell a full
range of healthcare and personal care products including
aromatherapy oils, skincare, hair nutrition, dental care and pet
care products through our sister company Newcare.